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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Robert Spector (Seattle, Washington)

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

John Wiley & Sons Inc
Regular price 450.00 EGP
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Author: Robert Spector (Seattle, Washington)

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ISBN: 9781119375357

Publisher: John Wiley & Sons Inc

Pub Date: November 10, 2017

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Format: Paperback